Southeastern Expands Commitment to Customer Safety

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Photo courtesy of Southeastern Grocery

Southeastern Grocers is expanding its commitment to customer safety with new initiatives aimed at two different crises: COVID-19 and opioids.  

To put customers more at ease amid the coronavirus pandemic, Jacksonville, Fla.-based Southeastern Grocers (SEG), in partnership with ScriptDrop, is offering contactless prescription delivery, in which Fresco y Mas, Harveys Supermarket and Winn-Dixie customers can choose between three options: free curbside pickup; two-day shipping for $4.99; or same-day delivery, if within 5 miles of their local store, for $7.99.

“We are at a pivotal moment in the fight against COVID-19, and we all need to do our part to protect one another when possible,” said Gayle Shields, VP of pharmacy and grocery non-food merchandising for SEG, in a release. “We hope this new [contactless prescription delivery] option, combined with our collective effort as a community, will help us overcome this dangerous virus.”

SEG also announced it is implementing processes help combat the ongoing opioid crisis by being a resource for prevention and emergency treatment. According to the Centers for Disease Control and Prevention, two out of every three drug-related overdose deaths involved an opioid, which resulted in 47,000 deaths in 2018 with 32% of those deaths involving prescription opioids.

In partnership with Omnicell Population Health Solutions, SEG pharmacies will use a new software solution that allows its pharmacists to identify patients who may be at risk for an accidental opioid overdose. SEG pharmacies also now carry naloxone, a life-saving antidote, which can be provided without a prescription in a suspected opioid overdose.

SEG is also partnering with Safe Rx, which offers locking pill bottles to help keep prescriptions secure, in an effort to prevent the misuse of prescription medication. The bottles are available at all Fresco y Mas, Harveys Supermarket and Winn-Dixie pharmacy locations.

And SEG is launching medication take-back kiosks in the greater Jacksonville area. Six Harveys Supermarket and Winn-Dixie pharmacy locations will have medication receptacles providing Jacksonville residents with a safe place to dispose of prescription medications.

 



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